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How to Configure DIDs in BCM (Kuwait)

After Making sure your E1 is Active and you can place outgoing Calls, now its time to configure your DIDs for incoming and outgoing calls. First you need to go to Element Manager – Configuration tab –...

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Interconnecting two BCM systems using SIP or H323 – Part One (General Overview)

You can internetwork or connect two BCM systems together using SIP or H323 trunks. the most important thing is planning phase where you need to plan exactly how calls will be routed through your...

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Interconnecting two BCM systems using SIP or H323 – Part two (Basic...

The following four steps are the required basic steps and configuration to make sure succesfull implementation. 1- Check System Software, Make sure system is up to date with the latest patches. 2-...

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Interconnecting two BCM systems using SIP or H323 – Part three...

After making sure that you have the licenses uploaded to your BCM where licenses define how many concurrent calls you can make between both locations. you can navigate to Element Manager –...

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Interconnecting two BCM systems using SIP or H323 – Part four (Outgoing calls)

Up to this point all configurations done where the same for both Campuses and if you are following us till this point we have extension to extension calls. Now for outgoing calls there is differences...

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Interconnecting two BCM systems using SIP or H323 – Part five (Incoming Calls)

There is three types of incoming calls we will talk about, Incoming calls on Analog Lines, Incoming calls on E1, DID. Incoming calls on Analog Lines incoming calls on Analog lines are landed directly...

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Avaya BCM Overview, End of life and recommended Migration Path

Avaya BCM 200 / 400 Avaya Business Communication Manager Family of PBXs including Avaya BCM 50 /200 /400 was developed by Nortel as a replacement of Nortel Norstar which was a fully digital PBX lunched...

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Why small businesses should use Avaya IP office & product enhancements and...

Image Source: Etny.net Unified Communication in a Competitive Industry With the increasing competition in the mobile collaboration market from providers such as Skype and the up-coming launch of...

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Avaya Unveils Video Portfolio at GITEX 2012

Src: ameinfo.com The GITEX Technology Week showcases some of the best communication innovations that the world has to offer. Concentrating mainly on South Asia, Middle East and North Africa, the event...

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All That You Need to Know About ‘Avaya’s DevConnect Select Product Program’

Image Src: Avaya.com You get a plethora of solutions that become available to you by virtue of having a large system of DevConnect Technology Partners. These help you meet the challenges you face in...

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